Purchasing insurance for your package is completely up to your discretion. Each carrier offers different options for insuring packages. We would recommend placing each dress within a zip top bag in case your shipping box would get wet or would be exposed to moisture during transit.
Domestic Shipping You may ship your dresses through FedEx, which is our preferred method of shipping. All shipments through FedEx come with a tracking number either Express or Ground. You may send your package with direct signature required. If you prefer this option, please email us and we will provide our studio address to ship to. (The United States Postal Service (USPS) does not allow FedEx shipments to P.O. boxes.) Once shipped, please email your tracking number, so that we can anticipate delivery.
You may ship your dresses through UPS Air or Ground. All shipments through UPS come with a tracking number. You may send your package with signature required. If you prefer this option, please email us and we will provide our studio address to ship to. (The United States Postal Service (USPS) does not allow UPS shipments to P.O. boxes.) Once shipped, please email your tracking number, so that we can anticipate delivery. You may ship your dresses through the United States Postal Service (USPS) for delivery to our post office box. It is mandatory for you to send your USPS package with signature required and tracking number.
Mail your dresses to Encore Ballroom Couture, Attn: Julie Wilson, P.O. Box 981, Annandale, VA 22003. Please email your tracking number, so that we can anticipate delivery. If you would like to ship to our studio address instead of our P.O. box through USPS, please email us and we will provide a studio address to ship to. Please pay for the shipping label through your local shipping facility. You may use your account numbers for FedEx or UPS. We will email you once the dresses have been received.
International Shipping International shipping can be done through TNT Post, DHL International, FedEx International, UPS Worldwide or any other reputable shipping company. Please ship your package with a tracking number and signature required upon delivery. Please email us and we will provide our studio address to ship to.
(The United States Postal Service (USPS) does not allow anything other than USPS shipments to P.O. boxes.) Once shipped, email your tracking number, so that we can anticipate delivery. Please pay for the shipping label through your local shipping facility. You may use your account numbers for FedEx, UPS, or other international shipping companies. We will email you once the dresses have been received.