PROCEDURE

1) Fill out this Appraisal Request and submit.

2) Please box up and ship your dresses and any accompanying accessories to our Dress Studio.

3) Once shipped please email us the ship date and tracking number so that we may keep an eye out for it.

4) Once your shipment is delivered to our Dress Studio, the appraisal will be completed.

5) Your appraisal will be included in the return shipment of your dresses and a copy will be emailed to you—if selected on your request.

SHIPPING INFORMATION

Purchasing insurance for your package is completely up to your discretion. Each carrier offers different options for insuring packages. We would recommend placing each dress within a zip top bag in case your shipping box would get wet or would be exposed to moisture during transit.

Domestic Shipping

You may ship your dresses through FedEx, which is our preferred method of shipping. All shipments through FedEx come with a tracking number either Express or Ground. You may send your package with direct signature required. If you prefer this option, please email us and we will provide our studio address to ship to. (The United States Postal Service (USPS) does not allow FedEx shipments to P.O. boxes.) Once shipped, please email your tracking number, so that we can anticipate delivery.

You may ship your dresses through UPS Air or Ground. All shipments through UPS come with a tracking number. You may send your package with signature required. If you prefer this option, please email us and we will provide our studio address to ship to. (The United States Postal Service (USPS) does not allow UPS shipments to P.O. boxes.) Once shipped, please email your tracking number, so that we can anticipate delivery.

You may ship your dresses through the United States Postal Service (USPS) for delivery to our post office box. It is mandatory for you to send your USPS package with signature required and tracking number. Mail your dresses to Encore Ballroom Couture, Attn: Julie Wilson, P.O. Box 981, Annandale, VA 22003. Please email your tracking number, so that we can anticipate delivery. If you would like to ship to our studio address instead of our P.O. box through USPS, please email us and we will provide a studio address to ship to.

Please pay for the shipping label through your local shipping facility. You may use your account numbers for FedEx or UPS. We will email you once the dresses have been received.

International Shipping

International shipping can be done through TNT Post, DHL International, FedEx International, UPS Worldwide or any other reputable shipping company. Please ship your package with a tracking number and signature required upon delivery. Please email us and we will provide our studio address to ship to. (The United States Postal Service (USPS) does not allow anything other than USPS shipments to P.O. boxes.) Once shipped, email your tracking number, so that we can anticipate delivery.

Please pay for the shipping label through your local shipping facility. You may use your account numbers for FedEx, UPS, or other international shipping companies. We will email you once the dresses have been received.

Return Shipment

We will return your dresses to you through FedEx Ground, which does not deliver to P.O. Boxes.  Dresses are delivered signature required, please provide an address that someone will be at during the day. We will email you the tracking number once shipped.

PENALTIES

1) If for any reason, your payment for the appraisal fee and/or shipping cost cannot be processed there is a $75 penalty fee.

CLAUSES

1) All appraisals are strictly at the discretion of ENCORE BALLROOM COUTURE LLC and are deemed non-negotiable and final.

2) ENCORE BALLROOM COUTURE LLC does not offer professional discounts on appraisals or shipping cost of dresses.

3) ENCORE BALLROOM COUTURE LLC cannot be held liable for the condition of the dresses.

4) All accessories accompanying the dresses will be held to this agreement.

5) This Appraisal Request is strictly between you and ENCORE BALLROOM COUTURE LLC.

6) There will be complete confidentiality concerning all personal information provided to ENCORE BALLROOM COUTURE LLC.

7) Julie Wilson as Owner of ENCORE BALLROOM COUTURE LLC, reserves the right to make all final decisions in all matters concerning this company.

8) ENCORE BALLROOM COUTURE LLC abides by the rules and regulations of the State of Virginia. Any court action brought forth or involving ENCORE BALLROOM COUTURE LLC, must be presented and resolved in Fairfax County, in the State of Virginia.